Support

Help without the corporate maze.

Get support for app access, subscriptions, restore purchases, account deletion, exports, testing, and privacy questions.

Contact support

Email us directly at contact@bodyblackbox.com, or use this form to open a prefilled email.

Fast answers

  • Testing access: If you are joining a test release, use the testing link provided and install from the official store page.
  • Restore purchases: Open the app, go to Premium or Account settings, and tap Restore Purchases. Also confirm you are signed into the same Apple ID or Google account used to subscribe.
  • Data export: Use in-app export tools when available. For account data questions, contact support from the email linked to your account.
  • Emergency symptoms: Body Black Box support is not emergency support. Seek urgent medical help for sudden, severe, unusual, or dangerous symptoms.

Privacy

Read what data the app may collect and how user controls work.

Privacy Policy

Account deletion

Delete your account and request associated cloud data deletion.

Deletion steps

Terms

Review subscriptions, acceptable use, app limits, and safety boundaries.

Terms of Use